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Responding immediately is attractive because it’s very rare even though it seems so obvious. It’s so rare because most people procrastinate. In fact, you may need to upgrade systems, streamline, automate and change your whole manner of responding to people and tasks in order to provide an immediate response.

The key to making a big change is to make a small change first . This has to do with inertia. If you want to get unstuck quickly and effortlessly, leverage the power of making small changes.